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<!--StartFragment--><p class="MsoNormal">My name is Winnie Poster, I teach at Washington University
in St. Louis, and I’m one of Trebor’s helpers on the Advisory Board for the
conference. It’s been so wonderful to
see all the introductions and read about your research! We’re so excited to meet you in person.</p><p class="MsoNormal">To introduce myself, I have interests in feminist labor
theory, digital globalization, and Indian outsourcing. I’ve been following high-tech
firms from the US to India for the past
two decades, both in earlier waves of computer
manufacturing and software, and more recent waves of back-office work and call
centers. My focus is on the intersection
of post-colonial computing with the political economy of service labor.<b> </b>I’m curious how information communication technologies are
changing the meaning of work, dispersing it transnationally, incorporating new
types of workers, and reshaping identities.
<o:p></o:p></p><p class="MsoNormal">Pieces of my research are
available at <a href="http://www.winifredposter.com">www.winifredposter.com</a>. On Indian call centers, I explore trends of “national identity management” (in which Indian
employees pose as Americans on the phone), and “reversed work time” (in which
Indians shift their schedules to the night to accommodate American daylight). Several papers examine affect in the global
economy, such as the use of emotion by Indian workers to sell credit and debt
to US customers, and new managerial technologies of emotion detection. Recent projects are focusing on “multi-surveillances”
within the service economy; women’s roles in the nascent field of cybersecurity
(from transit screeners and cyber-spies); and the automation of virtual
receptionists. </p><p class="MsoNormal"><o:p></o:p></p><p class="MsoNormal">For the conference, my presentation will be about the 2007
IBM strike on Second Life. Hailed by
some as the first “virtual strike”, it involved 2,000 worker-avatars from 30
countries. I’ll discuss what this means
for embodied online protest and participation by
workers transnationally.</p><div>See you at Digital Labor 2014!</div><p class="Default"><o:p></o:p></p><p class="MsoNormal">_______________________________________</p><div apple-content-edited="true"><div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Dr. Winifred R. Poster<br>Washington University, St. Louis<br>Campus Box 1085<br>One Brookings Drive<br>St. Louis, MO 63130<br><a href="http://www.winifredposter.com">www.winifredposter.com</a><br>wposter@wustl.edu</div><div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">(backup: <a href="mailto:wrposter@gmail.com">wrposter@gmail.com</a>)<br><br><br><br><br></div>
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